Responsible Gaming
Gambling Should Be Entertainment
At Richard Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses or bet more than you intended.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction in Australia) to access and use Richard Casino. We are committed to preventing underage gambling. If you are under the legal age, please do not gamble.
Warning Signs of Problem Gambling
Are you experiencing any of the following? If so, you may be developing a gambling problem:
- Chasing losses by gambling more to try to win back money you've lost
- Gambling with money intended for essentials like rent, bills, or food
- Hiding your gambling activities from family, friends, or partners
- Spending increasing amounts of time and money on gambling
- Feeling anxious, irritable, or depressed when unable to gamble
- Lying about the amount of time or money spent gambling
- Experiencing relationship problems due to gambling
- Borrowing money to gamble or to pay gambling debts
- Unable to stop or cut back on gambling despite wanting to
- Neglecting work, school, or personal responsibilities
If you recognise any of these warning signs, it's important to seek help immediately.
Self-Help Tools & Responsible Gaming Features
Richard Casino provides tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you're willing to lose during a session or time period
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Session Time Limits: Automatically end your gaming session after a set period
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
To access these tools, visit your account settings or contact our customer support team.
Support Organizations in Australia
If you or someone you know needs help with problem gambling, the following Australian organizations provide free, confidential support:
Primary Resource for Australia
-
Gambling Help Online
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, available 24/7)
Free counselling and information for problem gambling
Additional Support Resources
-
Lifeline Australia
Phone: 13 11 14 (24 hours, 7 days a week)
Crisis support for mental health and wellbeing -
Beyond Blue
Phone: 1300 224 636
Support for depression and anxiety -
GamCare (UK)
Website: www.gamcare.org.uk
For players in the UK -
GamStop (UK)
Website: www.gamstop.co.uk
National self-exclusion scheme for UK
If You Need Help
Don't wait. If you think you have a gambling problem, please reach out for help today. Problem gambling is a real issue, but support is available. Contact Gambling Help Online at 1800 858 858 to speak with a trained counsellor at no cost.
Remember: Asking for help is a sign of strength, not weakness. You are not alone.